Privacy Policy

Welcome to SlotBunny, accessible at casinoslotbunny.co.uk. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services. By accessing or using SlotBunny, you consent to the practices described herein. If you do not agree with any part of this policy, please do not use our services.

1. Data Controller

The data controller responsible for your personal information is SlotBunny Ltd, a company registered and operating under the laws of the United Kingdom. If you have any questions or concerns regarding your personal data, please contact our Data Protection Officer at [email protected].

2. Information We Collect

We collect various types of personal data to provide and improve our services, including but not limited to:

  • Full name
  • Email address
  • Telephone number
  • Residential address
  • Date of birth and gender
  • IP address and device/browser information
  • Account registration details and preferences
  • Transaction history including deposits and withdrawals
  • Communication records and customer support interactions
  • Identity verification documents (e.g., passport, driving licence)
  • Information from third-party sources for fraud prevention and responsible gambling
  • Special category data, such as health information, only if voluntarily provided for responsible gambling purposes

3. How We Use Your Information

Your personal data is processed for the following purposes:

  • To create and manage your SlotBunny account
  • To verify your identity and age, ensuring compliance with UK Gambling Commission regulations
  • To process deposits, withdrawals, and other financial transactions securely
  • To comply with legal obligations including anti-money laundering (AML) and counter-terrorism financing laws
  • To provide customer support and respond to your inquiries
  • To send you service-related updates, account notifications, and promotional offers (only with your consent)
  • To personalise your experience and improve our website and services
  • To detect, prevent, and investigate fraudulent or suspicious activities
  • To conduct data analysis and generate anonymised statistics for internal use

4. Legal Basis for Processing

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Gambling Act 2005. Our lawful bases include:

  • Your explicit consent (e.g., for marketing communications)
  • Performance of a contract with you (e.g., providing gambling services)
  • Compliance with legal obligations (e.g., identity checks, AML)
  • Our legitimate interests, such as fraud prevention and service improvement, balanced against your rights

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements. Typically, this means your data will be kept for up to five years following account closure or inactivity. Certain data may be retained longer where required by law, for example, records related to self-exclusion or ongoing investigations.

6. Marketing and Communication Preferences

If you have consented to receive marketing materials, we may send you information about promotions, bonuses, and offers. You can change your communication preferences or unsubscribe at any time through your account settings or by using the unsubscribe link in our emails. We will always respect your choices.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, maintain site functionality, and deliver personalised content and advertisements. These tools help us:

  • Remember your preferences and login details
  • Analyse site traffic and user behaviour
  • Ensure security and prevent fraud
  • Provide targeted advertising

You can manage or disable cookies through your browser settings; however, please note that some cookies are essential for the proper functioning of our website.

8. Disclosure and International Transfers

We may share your personal data with:

  • Trusted third-party service providers, such as payment processors, identity verification services, and IT support
  • Regulatory and law enforcement authorities when required by law or to protect our rights
  • Affiliated companies within the SlotBunny group
  • Other parties with your explicit consent

Where personal data is transferred outside the United Kingdom or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO), to protect your data.

9. Security Measures

We implement robust technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These include encryption, secure servers, access controls, and regular security assessments. Despite these efforts, no method of transmission over the internet is completely secure, so we encourage you to take precautions when sharing sensitive information online.

10. Your Rights

Under UK data protection laws, you have the following rights concerning your personal data:

  • The right to be informed about how your data is used
  • The right to access your personal data
  • The right to rectify inaccurate or incomplete information
  • The right to erase your data in certain circumstances
  • The right to restrict or object to processing activities
  • The right to data portability (receive your data in a structured, commonly used format)
  • The right to withdraw consent at any time without affecting prior processing
  • The right to object to automated decision-making, including profiling, where it has legal or significant effects

To exercise any of these rights, please contact us at [email protected]. We will respond promptly and in accordance with applicable law.

11. Children’s Privacy

SlotBunny does not knowingly collect personal data from individuals under the age of 18, as gambling services are strictly limited to adults under UK law. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We encourage you to review this page regularly. Continued use of our website and services after updates signifies your acceptance of the revised policy. The date of the latest update is noted at the end of this document.

13. Complaints and Contact Information

If you have concerns about how we handle your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO), the independent authority responsible for data protection enforcement in the UK. You can find more information and submit a complaint at https://ico.org.uk.

For responsible gambling support and advice, please visit the website of BeGambleAware, a trusted UK charity dedicated to promoting safer gambling.

Last updated: 28 May 2025